About US

---

Who we are?

dgmedicine.com – “HarGharki Pharmacy” is the online medicine shop brought to you by M/S Dawaghar (an ISO 9001:2015 certified pharmacy) - one of the trusted and leading business of healthcare sector since 1988.

What we do?

We offer a broad and varied range of Non-Prescribed as well as Prescribed Medicines and healthcare products to our customers on our website and app at wholesale rate very first time ever on the Internet. We allows the customer to buy prescribed medicines only when he/she uploads the handwritten or printed prescription on the letter pad of registered medical practitioner (view a sample here).

What is our aim?

We aim to make India free of diseases by selling the required medicines by the customer on a very reasonable wholesale price online without stepping out from the Home.

Why us?

We are ISO 9001:2015 certified.

We are serving to and trusted by the customers since 1988.

We provide you the genuine medicines only.

We provide you the medicines at wholesale price.

We provide the fast delivery of customers order.

We care and respects the value of customer time.

What we sell?

Ayurvedic medicines

Generic drugs

Schedule H and H1 drugs and similar (only on the Prescription)

Healthcare devices

Diabetes care medicines

Nutritional Supplements

and the various categories of medicines

What we don’t sell?

Schedule X and any other habit forming drugs which are illegal according to Drug and Cosmetic law of India.

Ownership of rights

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of DGMedicine. All information displayed, transmitted or carried on DGMedicine is protected by copyright and other intellectual property laws. All rights, including copyright, in this website are owned by or licensed to DGMedicine. This site is designed, updated and maintained independently by DGMedicine. The content is owned by DGMedicine. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available in the website.

Address:

M/S Dawaghar Dhiraj Palace,
Agra Road Gandhi Park Chauraha,
Aligarh UttarPradesh - 202001


enquiry@dgmedicine.com
+91-7088201201
(Timing 10:00 AM to 07:00 PM)

---

Shipping Policy

---

DGMedicine ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.

• Shipping Charges

  It is our endeavor to make shipping charges as reasonable as possible. The Shipping charges are dependent on the volume and weight of the product as well as place(city and country where it has been dispatched). Our website has an automated system of calculating the shipping charges depending on the order size and ship to location. You will see exact shipping charges before you checkout. For further query contact our customer care. We provide Free Shipping on all Orders of Rs. 700/- or more. For Orders below Rs.700, shipping charges will apply as calculated.

• Estimated Delivery Time

  For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays) at nearby stations and for large distance it will take 1 week . However items weighing over 2 kilos or high volume may take a couple of days longer to reach.

• Hidden Charges (Sales tax, Octroi etc)

  You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

• Tracking Packages

  We will mail you the name of Courier Company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

• Non-availability on Delivery

  Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery

TERMS & CONDITIONS

---

Last revision: October 18, 2016

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR OUR MOBILE APP OR ORDERING PRODUCTS FROM THIS WEBSITE OR OUR MOBILE APP YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

NOTE: TERM DAWAGHAR OR DGMEDICINE OR DGMEDICINE.COM ARE INTERCHANGEABLE THROUGHOUT THIS DOCUMENTATION.

This Terms of Service Agreement (the "Agreement") governs your use of this website or mobile app, http://dgmedicine.com (the "Website or mobile app") and dgmedicine – Medicine Online, Dawaghar ("Business Name") offer of products for purchase on this Website or Mobile App, or your purchase of products available on this Website or Mobile App. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Dawaghar reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website or mobile app. Dawaghar will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website or mobile app. Your use of the Website or mobile app following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Dawaghar encourages you to review this Agreement whenever you visit the Website or mobile app to make sure that you understand the terms and conditions governing use of the Website or mobile app. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Dawaghar for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website or mobile app. If you would like to print this Agreement, please click the print button on your browser toolbar.

I. PRODUCTS

Terms of Offer : This Website or mobile app offers for sale certain products (the "Products"). By placing an order for Products through this Website or mobile app, you agree to the terms set forth in this Agreement.

Quantity Restrictions : Customer Solicitation: Unless you notify Dawaghar sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Dawaghar and its designated in house call team(s).

Opt Out Procedure: We provide 2 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email address to: enquiry@dgmedicine.com.

Proprietary Rights. Dawaghar has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product distributed by Dawaghar. Dawaghar also has rights to all trademarks and trade dress and specific layouts of this webpage or mobile app, including calls to action, text placement, images and other information.

Taxes: If you purchase any Products, you will be responsible for paying any applicable sales tax or other applicable tax.

II. WEBSITE OR MOBILE APP

Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website or mobile app also offers information and marketing materials. This Website or mobile app also offers information, both directly and through indirect links to third-party website or mobile apps, about nutritional and dietary supplements. Dawaghar always create the information offered on this Website or mobile app. To the extent that Dawaghar does create the content on this Website or mobile app, such content is protected by intellectual property laws of the India. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website or mobile app is for personal, noncommercial use. Any links to third-party website or mobile apps are provided solely as a convenience to you. Dawaghar does not endorse the contents on any such third-party website or mobile apps. Dawaghar is not responsible for the content of or any damage that may result from your access to or reliance on these third-party website or mobile apps. If you link to third-party website or mobile apps, you do so at your own risk.

Use of Website or mobile app; Dawaghar is not responsible for any damages resulting from use of this website or mobile app by anyone. You will not use the Website or mobile app for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website or mobile app (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website or mobile app by other users, (3) not resell material on the Website or mobile app, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website or mobile app

License. By using this Website or mobile app, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website or mobile app in connection with your normal, noncommercial, use of the Website or mobile app. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Dawaghar or the applicable third party (if third party content is at issue).

Posting. No one has right to post any content on the Website or mobile app except Dawaghar and its team. Dawaghar doesn’t provide any contact detail or other details to any other user of the website or mobile app, if somehow you attempted them Dawaghar is not liable for any damage or harm resulting from any posts by or interactions between users. Dawaghar reserves the right, but has no obligation, to monitor interactions between and among users of the Website or mobile app and to remove any.

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE OR MOBILE APP AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE OR MOBILE APP AND PRODUCTS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. DAWAGHAR EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE OR MOBILE APP CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE OR MOBILE APP CONTENT OR PRODUCTS. ("PRODUCTS" INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, DAWAGHAR MAKES NO WARRANTY:

THAT THE INFORMATION PROVIDED ON THIS WEBSITE OR MOBILE APP IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE OR MOBILE APP WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED.

REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE OR MOBILE APP.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IV. LIMITATION OF LIABILITY

DAWAGHAR ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE OR MOBILE APP CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE OR MOBILE APP.

DAWAGHAR WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE OR MOBILE APP CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE OR MOBILE APP; OR (4) ANY LOST PROFITS YOU ALLEGE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

V. INDEMNIFICATION

You will release, indemnify, defend and hold harmless Dawaghar, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website or mobile app content or your use of the Website or mobile app content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Dawaghar. When Dawaghar is threatened with suit or sued by a third party, Dawaghar may seek written assurances from you concerning your promise to indemnify Dawaghar; your failure to provide such assurances may be considered by Dawaghar to be a material breach of this Agreement. Dawaghar will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website or mobile app content or Products, with counsel of Dawaghar choice at its expense. Dawaghar will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Dawaghar against any claim, but you must receive Dawaghar prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or mobile app or Products.

VI. PRIVACY

Dawaghar believes strongly in protecting user privacy and providing you with notice of use of data. Please refer to Dawaghar privacy policy, incorporated by reference herein that is posted on the Website or mobile app.

VI. AGREEMENT TO BE BOUND

By using this Website or mobile app or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website or mobile app.

VIII. GENERAL

Unavoidable Accident: Dawaghar will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation: Dawaghar may at any time, in its sole discretion and without advance notice to you, cease operation of the Website or mobile app and distribution of the Products.

Entire Agreement: This Agreement comprises the entire agreement between you and Dawaghar and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: The failure of Dawaghar to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Uttar Pradesh. This Agreement will be governed by the laws of the State of Uttar Pradesh, India without regard to its conflict of law principles to the contrary. Neither you nor Dawaghar will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Uttar Pradesh. By using this Website or mobile app or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or mobile app or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights. BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination: Dawaghar reserves the right to terminate your access to the Website or mobile app if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website or mobile app and Dawaghar may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website or mobile app is terminated, Dawaghar reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website or mobile app. This Agreement will survive indefinitely unless and until Dawaghar chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use: Dawaghar makes no representation that the Website or mobile app or Products are appropriate or available for use in locations outside India. Users who access the Website or mobile app from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

Assignment: You may not assign your rights and obligations under this Agreement to anyone. Dawaghar may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR MOBILE APP OR ORDERING PRODUCTS FROM THIS WEBSITE OR MOBILE APP YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Privacy Policies

This Privacy Policy applies to the dgmedicine.com website and dgmedicine app (AndroidTM)

Last Updated : October 18, 2016

NOTE: TERM DAWAGHAR OR DGMEDICINE OR DGMEDICINE.COM ARE INTERCHANGEABLE THROUGHOUT THIS DOCUMENTATION.

Dgmedicine.comrecognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://dgmedicine.comand other offline sources. This Privacy Policy applies to current and former visitors (“users” to our website& our app and to our online customers. By visiting and/or using our website and app, you agree to this Privacy Policy.

Dgmedicine.com is a property of Dawaghar, having its office cum retail shop at, Dhiraj Palace, Gandhi Park Chauraha, Agra Road, Aligarh, Uttar Pradesh – 202001.

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

Payment and billing information. We might collect your billing name, billing address and payment method when you buy a product from our website or our app. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner PayU Money.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Dgmedicine.com.

Demographic information. We may collect demographic information about you, products you buy, or any other information provided by you during the use of our website or app. We might collect this as a part of a survey also.

Other information. If you use our website and app, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways:

We collect information directly from you. We collect information directly from you when you register to buy products from our website and app.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information:

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website and app or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for any offer.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and app better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites and app.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products. Or, for example, if you buy products from us we'll enroll you in our newsletter and promotion list.

We use information to send you transactional communications. We might send you emails or SMS about your account or a product purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties:

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out:

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscribe@dgmedicine.com. It may take about 4-5 days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Updates to this policy:

This Privacy Policy was last updated on October 18, 2016. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Contact :

If you have any questions about this Policy or other privacy concerns, you can also email us at enquiry@dgmedicine.com or you can write us to our following mailing address:

Dawaghar Dhiraj Palace, Gandhi Park Chauraha, Agra Road, Aligarh Uttar Pradesh - 202001